AT&T Secure Family® parent app 11.2.0

AT&T Secure Family® parent app 11.2.0

AT&T Services, Inc. – Freeware – Android iOS
out of 15373 votes
Latest Version
11.2.0

AT&T Secure Family®: Empowering Parents with Digital Safety

Boris Weber

The AT&T Secure Family® app provides robust tools for parents to supervise their children’s mobile devices, offering real-time location tracking and content filtering to ensure a safer digital environment.
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Welcome to the newly updated and enhanced AT&T Secure Family®. Secure Family is a comprehensive locator and parental controls app designed to assist parents or guardians in safeguarding their children. It offers a range of features including real-time location tracking with safety alerts, screen time control, content blocking, website and app usage tracking, and the ability to locate a lost phone. Secure Family is exclusively available for AT&T Wireless customers.

Keeping track of your family has never been easier with Secure Family:

  • Track the real-time location of your family members on the Family Map and view their location history.
  • Receive notifications when your child enters or exits designated areas that you've saved.
  • Get Check-In notifications from your family members to stay connected.

Control your child's screen time and block unwanted content with Secure Family:

  • Block specific apps and restrict website content using age range filters.
  • Set limits on daily internet access with scheduled screen time limits.
  • Disable internet access entirely if needed.
  • Manage and monitor web and app usage on your child's devices.

Ensure the safety of your family and reward positive behavior:

  • Cultivate healthy digital habits for your children.
  • Reward good behavior with extra screen time for your child.
  • Your child can send an SOS Alert to all family members in case of an emergency.
  • The dual parent or guardian admin feature supports co-parenting needs.

The AT&T Secure Family service is available free of charge for the first 30 days. After the initial trial period, a monthly fee of $7.99 will be automatically billed (which includes support for up to 10 family members and a total of 30 devices). The service will auto-renew every 30 days unless cancelled. You can cancel anytime. To make use of the AT&T Secure Family service, you will need to download two apps: the AT&T Secure Family App for adults, parents, or guardians, and the AT&T Secure Family Companion App for children.

AT&T Secure Family App:

The AT&T Secure Family® App ($7.99/mo.) enables parents to locate their family members' devices, including their children's, and manage their screen time and content access online.

AT&T Secure Family Companion App:

AT&T Secure Family is designed to work alongside the AT&T Secure Family Companion, a free app available in the App Store. Install it on your child's device, pair it with your own device, and enjoy access to all the features of Secure Family.

Other important information about AT&T Secure Family:

AT&T Postpaid Wireless customers billed directly by AT&T through myAT&T:

  • View, modify, or cancel your subscription anytime within the app.
  • AT&T does not provide credits or refunds for partial months.

AT&T PREPAID wireless customers billed through the App Store:

  • Refer to Apple's policies regarding cancellation in the App Store at https://support.apple.com/en-us/HT202039.

For more information, consult the AT&T Secure Family Frequently Asked Questions at https://att.com/securefamilyguides.

General information:

  • Only authorized app users are permitted to use the App for locating family members.
  • Devices running the Secure Family App or Secure Family Companion App require iOS v.13 or higher.
  • Continued use of GPS running in the background can reduce battery life.
  • Please note that there is a compatibility conflict that may prevent the addition of AT&T Secure Family Companion to your child's companion device if you have AT&T ActiveArmor Advanced Mobile Security installed on the same device. To proceed with the purchase, you must either remove AT&T ActiveArmor Advanced Mobile Security from your account or downgrade to AT&T ActiveArmor Mobile Security on the companion device before adding AT&T Secure Family Companion.
  • Despite our best efforts, availability, timeliness, or accuracy of location tracking is not guaranteed. Coverage may not be available in all areas. The collection, use, and disclosure of any personal information through this application are governed by AT&T's Privacy Policy found at att.com/privacypolicy, and the App's End User License Agreement found at att.com/legal/terms.secureFamilyEULA.html. Visit the AT&T Secure Family website at att.com/securefamily.

Overview

AT&T Secure Family® parent app is a Freeware software in the category Home & Hobby developed by AT&T Services, Inc..

The latest version of AT&T Secure Family® parent app is 11.2.0, released on 05/02/2024. It was initially added to our database on 09/18/2023.

AT&T Secure Family® parent app runs on the following operating systems: Android/iOS.

Users of AT&T Secure Family® parent app gave it a rating of 5 out of 5 stars.

FAQ

What is AT&T Secure Family®?

AT&T Secure Family® is a mobile application designed for parents to manage their children's device usage, including location tracking, app management, and screen time control.

How do I download the AT&T Secure Family® app?

You can download the AT&T Secure Family® app from the Apple App Store or Google Play Store on your smartphone.

Is there a cost associated with using AT&T Secure Family®?

Yes, AT&T Secure Family® may have subscription fees, which can vary based on your plan. Check with AT&T for specific pricing information.

What features does the AT&T Secure Family® app offer?

The app offers features such as location tracking, location alerts, device usage reports, content filtering, and the ability to pause internet access.

Can I monitor multiple children's devices with one account?

Yes, you can monitor multiple children's devices using a single AT&T Secure Family® account.

Do I need an AT&T mobile plan to use this app?

While it is primarily designed for AT&T customers, the app may be available for non-AT&T users with certain limitations. Check compatibility with your provider.

How do I set up location tracking for my child's device?

After downloading the app, invite your child to join your family group within the app, and enable location sharing settings on their device.

What should I do if my child's device is lost or stolen?

Use the location tracking feature in the app to find the device, and report it to the carrier or local authorities if necessary.

Can my child disable location tracking?

Your child can disable location sharing if they have access to their device settings. However, it is encouraged to discuss this functionality with them for safety reasons.

Is my data safe with AT&T Secure Family®?

AT&T uses encryption and has privacy policies in place to protect user data. Always review privacy settings and terms of service.


Boris Weber

Boris Weber

I am an editor at UpdateStar. I started as a support engineer, and am now specialized in writing about general software topics from a usability and performance angle among others. I telecommute from UpdateStar’s Berlin office, when I am not working remote as a digital nomad for UpdateStar. When I'm not analyzing the latest software updates, you can find me exploring new cities, immersing myself in local cultures, and discovering innovative tech trends across the globe.

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